Current Opportunities

DIRECTOR OF DIGITAL STRATEGY & TECHNOLOGY

The Walters Art Museum seeks a Director of Digital Strategy & Technology to drive the overall strategic and tactical direction of information technology, information management and digital access functions for the Museum. As a member of the Management and Program Teams, reporting to the Chief Operating Officer, key duties of the Director of Digital Strategy & Technology include leading the process to define and deliver a comprehensive digital strategy, long-range technology and infrastructure planning that supports the institution’s strategic plan, long-range planning to ensure optimal and effective use of budget and resources by all departments and functions of the museum, and resource and human capital planning that builds and sustains digital literacy and effectiveness within the museum. These duties are implemented through a staff of seven as well as outside contractors and effective cross-divisional liaising with a team of Museum managers.

SUPERVISORY RESPONSIBILITIES
Four direct reports associated with this position.

KEY RESPONSIBILITIES
• Maps digital capabilities to museum strategic priorities;
• Develop, direct, and administer the digital project portfolio and deployment of digital solutions;
• Work with leadership and department heads to establish a vision and develop implementation tactics for a comprehensive digital strategy, serving both internal and external audiences;
• Review, refine and develop the Museum’s virtual presence in consultation with departmental managers and senior leadership to deliver compelling public digital engagement;
• Based on business and use-case scenarios, define and develop a comprehensive data model and information architecture to ensure both internal and external constituents are effectively served;
• Review, refine or implement appropriate software systems or other resources to ensure the museum’s data and digital assets are effectively created, managed and deployed;
• Review, refine or implement appropriate software integrations to ensure collection, programming and constituent data platforms serve internal and external requirements;
• Improve the efficiency of the business and administration needs of the museum and departments through the selection and implementation of appropriate productivity software;
• Ensure software and hardware systems are maintained and operated in an efficient and secure manner allowing flexibility and scalability;
• Maintain a high level of internal and external user satisfaction and system uptime, demonstrate this through industry accredited metrics;
• Oversee the photography, digital preservation, and digitization of the collection.
• Team with museum department heads to leverage IT developments and build IT enabled strategies at the departmental and museum level, that are both effective and efficient; Manage the Museum’s data center with 11 servers, including physical and virtual servers, and data and communications network environments across multiple venues;
• Measure new efficiencies and return on investment of all strategies and initiatives;
• Develop and manage the department’s annual operating budget, as well as related capital projects;
• Coach, develop, and maintain a dedicated staff that continually focuses on the institutional needs and mission;
• Stay abreast of new products and digital process methodologies while benchmarking with peer organizations to ensure the Museum maintains a leading edge in its information infrastructure;
• Be an integral part of the wider museum community representing the institution on all levels including collaborative projects and conferences.

QUALIFICATIONS AND REQUIREMENTS
• Bachelor’s Degree and ten years of experience in a leadership role defining and managing information technology in a museum, cultural heritage, educational or non-profit environment;
• Superior strategic and hands-on experience managing an information-rich and complex multiple-platform environment;
• Demonstrated management experience and prior experience defining and leading strategic initiatives;
• Ability to coordinate, manage, and implement multiple and ongoing projects at once in an effective and timely fashion;
• Excellent problem-solving skills, customer orientation, and high degree of responsiveness;
• Strong financial, administrative, organizational, collaborative and communication skills.
• Strong working and practical knowledge of Windows servicers, Unix servers, and Microsoft and Mac Operating systems; skilled in use of linked open data, mobile and kiosk devices.

Salary is commensurate with experience.  We offer an attractive benefits package.   For consideration, send your resume, cover letter and salary requirement to jobs@thewalters.org.  Application end date is Friday, April 28, 2017
   
An Equal Opportunity, Equal Access Employer. 
A smoke and drug free workplace.